Work Type: Onsite

Office Location: Mlolongo, Off Mombasa Road, Kenya

Reporting To: This position reports directly to the Board of Directors (BOD), providing strategic insights and updates on business operations. Join Hanmak Technologies – a fast-growing, innovation-driven tech company transforming businesses across Africa.

We are looking for a dynamic and strategic Business Manager to lead operations and help scale our impact from our HQ in Mlolongo.

Key Responsibilities

• Daily Operations Management: Oversee the day-to-day functioning of the company, ensuring all departments operate effectively and efficiently.
• Strategic Planning: Work closely with the board to develop, implement, and monitor strategic goals and objectives that align with the company’s vision.
• Team Leadership: Lead and mentor cross-functional teams, fostering a culture of collaboration, accountability, and continuous improvement.
• Process Improvement: Identify opportunities for process enhancements to increase productivity, efficiency, and quality of service across the organization. e) Product Development Oversight: Collaborate with the product development team to ensure that software solutions meet client needs, are delivered on time, and adhere to quality standards.
• Project Management: Oversee project timelines, resource allocation, and deliverables to ensure projects are completed on schedule and within budget. g) Customer and Stakeholder Engagement: Build and maintain strong relationships with customers, partners, and stakeholders to ensure satisfaction and foster business growth. Act as a point of contact for key clients and stakeholders.
• Financial Oversight: Monitor budgets, financial performance, and resource allocation to ensure financial sustainability and profitability.
• Performance Metrics: Establish and track key performance indicators (KPIs) to measure organizational effectiveness and success.
• Compliance and Risk Management: Ensure the company adheres to government and industry regulations and standards while identifying and managing risks that could affect operations
• Reporting: Prepare and present operational reports and updates to the board, highlighting progress toward strategic goals and any potential challenges.
• Talent Management: Handle recruitment, onboarding, and training processes directly, ensuring that the team is equipped with the necessary skills to succeed.
• Market Analysis: Stay up-to-date with industry trends to identify new market opportunities and adjust strategies accordingly.

Qualifications

• Education: Bachelor’s degree in Business Administration, Management, Computer Science, Information Technology or a related field.
• Experience: Minimum of 5 years of experience in business or operations management, preferably within the software development or SaaS industry.
• Leadership Skills: Proven ability to lead teams effectively and manage cross functional relationships, particularly in technology environments.
• Analytical Mindset: Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Technical Understanding: Familiarity with software development methodologies (e.g., Agile, Scrum) and an understanding of software engineering processes.
• Communication: Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels.
• Project Management: Familiarity with project management tools and methodologies, with a focus on delivering software projects successfully.
• Tech-Savvy: Understanding of software development processes and an ability to adapt to new technologies.

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We are seeking an ambitious individual to join our team as a Business Development Executive.

Requirements & Skills

• Excellent communication skills, both written and verbal
• Solid understanding of Software as a Service and associated technologies
• Ability to translate highly technical software features into compelling marketing messages.
• Strong understanding of digital marketing strategies
• Experience with marketing automation tools, and the ability to analyze and interpret data to make informed marketing decisions.
• Proficiency in creating compelling marketing materials, such as email campaigns and social media posts
• Ability to build and maintain relationships with clients and partners.
• Strong understanding of analytics and metrics
• Degree in Information Technology, Business Information Technology, Software Engineering, Computer Science or related discipline
• At least 3-year experience in a software marketing role

Key Responsibilities

•  Implement marketing strategies to promote software solutions
• Conduct market research to identify potential customers and their needs
• Create and manage marketing campaigns across various channels such as social media, email, and online advertising
• Generate leads and drive product adoption
• Do sales pitch and conduct product demos
• Analyze and report on marketing performance to optimize strategies and improve ROI
• Stay updated on industry trends to inform marketing efforts
• Build and maintain relationships with key stakeholders including customers, partners, and industry influencers
• Utilize negotiation skills to close deals effectively and ensure a smooth transition for new customers from the sales process to onboarding.