Key Responsibilities:

• Provide first-level support for IT-related issues (hardware, software, network, etc.)
• Assist in troubleshooting and resolving computer and peripheral problems.
• Support installation and configuration of operating systems and software.
• Maintain inventory of IT assets and equipment.
• Help monitor, manage & audit user accounts (Active Directory, O365, Biometrics, etc.)
• Assist with documentation of support procedures and technical guides
• Support in setting up meeting rooms and IT equipment for events.
• Collaborate with the IT team on ongoing quarterly tasks & projects.

What you will need:

Qualifications:

• Bachelor’s degree/diploma in IT, Computer Science, or a related field.
• Basic understanding of Windows OS, MS Office, and computer hardware.
• Strong problem-solving and communication skills.
• Eagerness to learn and adapt to new technologies.
• Ability to work both independently and in a team.
• Prior internship or IT experience is a plus but not required.