- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 2 years
- Location Nairobi
- Job Field Sales / Marketing / Retail / Business Development 
Clients Relations Officer at M.P. Shah Hospital
Clients Relations Officer
Duties & Responsibilities:
- Develop, implement and deliver business development targets as per sales plan.
- Identify and create product wise customer data base, target list and masters.
- Establish, develop and maintain business relationships with consultant doctors and medical fraternity, insurance companies and corporate clients.
- Conduct regular need-based market research to gather relevant data in order to analyze products, services, competition and trends.
- Gather and document regular feedback from clients, communicate to respective heads of departments and work on a clear action plan.
- Effectively communicate and promote products, services, packages, plans, features, and benefits to existing and prospective clients.
- Organize and manage events like health camps, disease detection camps, CMEs and CSR activities.
- Contribute to the strategic planning of an annual or long-term marketing plan to drive forward agreed company objective.
- Build relationship with external partners who include key corporate clients, insurance firms, referring doctors and hospitals within the region.
- Holistic marketing of the organization, the facilities available and the various services offered.
- Compile and distribute financial and statistical information monthly, and writing field visit reports on daily basis.
- Maintain, build and update a mailing database.
- Maintain continuity among work teams by documenting and communicating actions, irregularities and continuing needs.
Qualifications & Requirements
- Bachelor’s degree in Public Relations, Business Administration, Marketing or any other business related field.
- Minimum 2 years’ experience in sales, customer service or business development, preferably in hospital industry.
- Should also possess/demonstrate the below competencies:
- Good analytical and negotiation skills.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent interpersonal and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Excellent Public Relations and Relationship building acumen.
Method of Application
Interested and qualified? Go to M.P. Shah Hospital on mpshahhosp.org to apply
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