Job Summary

• The Front Office Administrator will serve as the first point of contact for clients and partners, while also supporting the office with administrative, accounting, and communication tasks. The ideal candidate will be polished, proactive, tech-savvy, and capable of balancing multiple roles, including front desk management, basic accounting support, and coordination with suppliers and subcontractors.

Key Responsibilities

Front Office & Client Relations

• Greet and welcome clients, partners, and guests at the office.
• Manage phone calls, walk-ins, and WhatsApp chats in a professional manner.
• Schedule meetings, site visits, and client appointments.
• Maintain a clean and welcoming reception area.

Administration & Coordination

• Respond to emails, forward inquiries to the relevant departments, and follow up on pending responses.
• Draft professional correspondence, reports, and updates for internal and external communication.
• Liaise with suppliers, service providers, and subcontractors to ensure timely deliveries, quotes, and updates.
• Maintain up-to-date records for contacts, inventory, deliveries, and staff movement.

Accounting & Office Support

• Generate professional quotes, pro forma invoices, and tax invoices using Excel or accounting software.
• Record transactions and assist in maintaining proper expense documentation.
• Support with petty cash handling, supplier reconciliations, and basic financial reports.
• Maintain organized digital and physical filing systems for finance and admin documents.

Qualifications & Skills

• Diploma or degree in Business Administration, Office Management, Accounting, or related field.
• At least 1 year of front office or administrative experience (experience in the construction or interior design industry is a strong advantage).
• Proficiency in Excel, Google Workspace (Docs, Sheets, Gmail), and invoicing tools.
• Basic accounting knowledge is essential (bookkeeping, invoicing, reconciliations).
• Strong verbal and written communication skills with excellent command of professional English.
• Well-organized, detail-oriented, and able to multitask effectively.
• High level of integrity, reliability, and discretion in handling company information.
• Pleasant, welcoming personality and well-groomed appearance.

What We Offer

• Competitive salary range of KES 25,000 – 35,000 based on qualifications and experience.
• A supportive and dynamic work environment in Nairobi’s upscale Westlands area.
• Opportunities to grow into higher administrative or operations roles.
• Exposure to the luxury real estate, construction, and interior design industries.