Job Purpose:

Champion growth, retention, and profitability of life assurance business. Deliver personalized strategies, client-focused risk solutions, align with regulatory frameworks, forecast protection needs, and expand Transnep’s life portfolio through data insights and superior service.

Key Responsibilities:

• Drive new business acquisition across corporate, SME, and individual segments
• Prepare insurance proposals, quotations, and tender submissions
• Negotiate policy terms and premiums with underwriters
• Process policy renewals, endorsements, amendments; ensure client engagement
• Support clients on inquiries, endorsements, documentation, payments, claims
• Collaborate with claims teams; facilitate smooth processing and resolution
• Monitor market, underwriting trends, regulatory changes; recommend solutions
• Provide weekly/monthly production reports on pipeline, retention, portfolio growth
• Build and maintain long-term relationships for referrals and cross-selling
• Build and maintain strong relationships with insurers and other stakeholders
• Conduct periodic policy reviews to ensure alignment with client needs
• Support business development at events, product launches, seminars
• Maintain accurate client and policy records for auditing and renewals
• Work with sales support, admin, and finance to ensure service standards

Qualifications:

• Degree in Insurance, Actuarial Science, Finance, Business Admin, or related field
• Diploma in insurance or equivalent professional certification, AIIK or COP qualifications
• Strong knowledge of life products, underwriting, and regulations
• Proficiency in insurance software and CRM tools

Experience:

• 5+ years in life assurance sales, underwriting, or client servicing
• Proven track record in business development and client retention

Skills & Competencies:

• Strong negotiation skills; favorable terms and pricing
• Relationship management; trust-building and stakeholder engagement
• Attention to detail in quotations and underwriting compliance
• Customer-centric mindset; responsive and personalized service
• Market knowledge; products, pricing, underwriting, regulations
• Communication skills; presenting insurance solutions
• Organizational abilities; managing accounts and deadlines
• Problem-solving; coverage gap analysis and risk alignment
• Tech proficiency; insurance systems, CRM, MS Office