• The Front Desk Trainee will assist in managing front office operations, including welcoming guests, handling inquiries, and providing administrative support. This role is ideal for individuals seeking to gain hands-on experience in customer service and office administration.

Key Responsibilities:

• Greet and assist visitors in a professional, courteous manner
• Answer incoming phone calls and route them appropriately
• Handle general inquiries and provide accurate information
• Receive, sort, and distribute incoming mail and deliveries
• Maintain cleanliness and organization of the reception area
• Assist with scheduling appointments and managing meeting room bookings
• Support administrative tasks such as photocopying, filing, and data entry
• Maintain visitor logs and ensure proper check-in/check-out protocols
• Provide support during events, meetings, or official gatherings
• Uphold confidentiality and professionalism at all times

Qualifications

• Good communication and interpersonal skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Well-groomed with a friendly and positive attitude
• Strong organizational skills and attention to detail
• Ability to multitask and handle pressure in a fast-paced environment
• Willingness to learn and take initiative