- Job Type Full Time
- Qualification BA/BSc/HND , MBA/MSc/MA
- Experience 8 – 10 years
- Location Nairobi
- Job Field Media / Advertising / Branding 
Head of Marketing, Brand and Communications at M.P. Shah Hospital
Head of Marketing, Brand and Communications
Duties & Responsibilities:
Marketing Strategy and Planning
- Develop and execute a comprehensive marketing strategy that aligns with the hospital’s vision and business goals.
- Identify key marketing opportunities to attract new patients and increase engagement with existing ones.
- Oversee the planning and execution of multi-channel marketing campaigns, including digital, print, and outdoor advertising.
Brand Development and Management
- Lead brand positioning and development to strengthen the hospital’s image as a trusted healthcare provider.
- Ensure consistent application of brand guidelines across all touchpoints, both online and offline.
- Continuously assess and improve brand perception and hospital reputation through various channels.
Digital Marketing and Social Media
- Develop and execute a robust digital marketing strategy, including social media, website content, SEO, and online advertising.
- Monitor trends in healthcare marketing and leverage emerging technologies to keep the hospital’s digital presence up-to-date.
- Manage content creation and messaging to ensure that it resonates with target audiences.
Public Relations and Communications
- Develop and implement effective communication strategies to engage both internal and external audiences.
- Oversee media relations and manage crisis communications when necessary.
- Organize and execute events, press releases, and public announcements to promote hospital milestones, services, and achievements.
Internal Communications
- Foster positive relationships with staff and healthcare professionals to ensure consistent internal messaging.
- Ensure hospital staff are informed and engaged through internal newsletters, intranet updates, and staff meetings.
Community Engagement and Corporate Social Responsibility (CSR)
- Build and maintain relationships with key community organizations and healthcare influencers.
- Drive CSR initiatives and promote hospital involvement in health education, awareness programs, and outreach.
Market Research and Analytics
- Conduct market research to understand patient needs, industry trends, and competitor strategies.
- Use data-driven insights to measure the effectiveness of marketing initiatives and continuously optimize strategies.
Team Leadership and Development
- Lead and manage the marketing and communications team, ensuring alignment with organizational goals.
- Provide mentorship and professional development opportunities for team members.
- Set performance goals, track KPIs, and ensure high standards of creativity and execution.
Qualifications &Legal Requirements
- Bachelor’s or Master’s degree in Marketing, Communications, Business Administration, or a related field.
- At least 8-10 years of experience in marketing, brand, and communications, with at least 5 years in a leadership role within the healthcare sector or a related industry.
- Proven experience in digital marketing, brand management, public relations, and content development.
- Strong leadership skills with the ability to motivate and lead a diverse team.
- Exceptional written and verbal communication skills.
- Strong understanding of healthcare industry trends and the ability to adapt marketing strategies accordingly.
Attributes
- Strategic thinking and problem-solving skills.
- Ability to manage multiple projects and prioritize effectively.
- In-depth knowledge of digital marketing platforms, social media, and SEO best practices.
- Strong interpersonal and relationship-building skills with external stakeholders.
- Analytical mindset with the ability to use data to drive decisions.
- Creative, forward-thinking, and able to manage innovation within marketing initiatives.
- Familiarity with healthcare regulations and ethical marketing practices
Method of Application
Interested and qualified? Go to M.P. Shah Hospital on recruitment.mpshahhosp.org to apply
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