Job Responsibilities:

• Monitor daily loan performance and follow up on due, overdue, and upcoming repayments.
• Negotiate repayment plans and recover delinquent loans ethically.
• Conduct field visits to verify client details and assess repayment capacity.
• Maintain accurate client interaction records on the Super lender system.
• Meet daily and monthly collection targets and KPIs.
• Educate clients on financial literacy and loan obligations.
• Ensure compliance with company policies and regulatory standards.

Requirements:

• Diploma or Bachelor’s Degree in a business-related field (Finance, Marketing, Economics).
• 1-2 years’ experience in collections, sales, or microfinance.
• Strong negotiation communication, and interpersonal skills.
• Proficiency in mobile and computer- based reporting tools.
• Willingness to work in rural or underserved areas.