- Job Type Full Time
- Qualification BA/BSc/HND , Diploma
- Experience 1 year
- Location Nairobi
- Job Field Procurement / Store-keeping / Supply Chain
Customer Service Staff at Hilalium & Sons (Ur Home ) Ltd
Customer Service Staff
Key Responsibilities
- Inventory & Warehouse Administration
- Update inbound and outbound raw materials in the company’s system, and maintain accurate and upto-date inventory records.
- Prepare daily, weekly, and monthly stock sheets.
- Support warehouse processes, including, receiving raw materials, issuing raw materials to factories,
- receiving finished goods from factories, issuing finished goods to customers, etc.
- Procurement & Documentation
- Prepare purchase orders in accordance with company policies.
- Receive, verify, and upload supplier invoices and credit notes into the company system for payment processing.
- Maintain organized filing systems for all documents, including delivery notes, purchase orders, and supplier invoices.
- Customer Service & Communication
- Serve as a liaison between the warehouse, procurement team, suppliers, factories, and customers.
- Provide timely updates on stock availability, delivery schedules, and order status.
- Assist with resolving discrepancies related to stock, delivery, or documentation.
- System & Reporting
- Ensure accuracy and completeness of all data entered into the company’s ERP or inventory system.
- Generate reports as required for management review.
- Support continuous improvement of warehouse and inventory processes.
Qualifications & Skills
- Diploma or certificate in Supply Chain Management, Business Administration, or related field
- At least 1 year’s experience in warehouse administration or inventory control.
- Strong computer literacy, especially in ERP systems and Microsoft Excel.
- Excellent organizational skills and attention to detail.
- Strong communication and problem-solving abilities.
- Ability to work in a warehouse environment and collaborate with cross-functional teams.
Method of Application
Interested candidates are invited to submit their CV stating the position applied for as the subject, to urhomefactory@gmail.com by 30th November 2025

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