Jobs

Customer Service Staff at Hilalium & Sons (Ur Home ) Ltd

  • Job Type Full Time
  • Qualification BA/BSc/HND , Diploma
  • Experience 1 year
  • Location Nairobi
  • Job Field Procurement / Store-keeping / Supply Chain 

Customer Service Staff at Hilalium & Sons (Ur Home ) Ltd

Customer Service Staff

Key Responsibilities

  • Inventory & Warehouse Administration
  • Update inbound and outbound raw materials in the company’s system, and maintain accurate and upto-date inventory records.
  • Prepare daily, weekly, and monthly stock sheets.
  • Support warehouse processes, including, receiving raw materials, issuing raw materials to factories,
  • receiving finished goods from factories, issuing finished goods to customers, etc.
  • Procurement & Documentation
  • Prepare purchase orders in accordance with company policies.
  • Receive, verify, and upload supplier invoices and credit notes into the company system for payment processing.
  • Maintain organized filing systems for all documents, including delivery notes, purchase orders, and supplier invoices.
  • Customer Service & Communication
  • Serve as a liaison between the warehouse, procurement team, suppliers, factories, and customers.
  • Provide timely updates on stock availability, delivery schedules, and order status.
  • Assist with resolving discrepancies related to stock, delivery, or documentation.
  • System & Reporting
  • Ensure accuracy and completeness of all data entered into the company’s ERP or inventory system.
  • Generate reports as required for management review.
  • Support continuous improvement of warehouse and inventory processes.

Qualifications & Skills

  • Diploma or certificate in Supply Chain Management, Business Administration, or related field
  • At least 1 year’s experience in warehouse administration or inventory control.
  • Strong computer literacy, especially in ERP systems and Microsoft Excel.
  • Excellent organizational skills and attention to detail.
  • Strong communication and problem-solving abilities.
  • Ability to work in a warehouse environment and collaborate with cross-functional teams.
     

Method of Application

Interested candidates are invited to submit their CV stating the position applied for as the subject, to urhomefactory@gmail.com by 30th November 2025

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