Responsibilities

• Lead Management: Follow-up, administration, and qualification of leads, assigning them to the appropriate sales executive.
• Customer Service: Provide support, respond to inquiries, and ensure a smooth sales experience.
• Sales Data Management: Record and monitor commercial activities, customer interactions, and pipeline data in the CRM.
• Collaboration: Work closely with sales, marketing, product development, and customer service teams.
• Process Improvement: Identify and implement improvements in sales processes to increase efficiency and effectiveness.
• Problem Solving: Address customer issues and identify bottlenecks in the sales process.
• Project Support: Assist in planning and executing sales campaigns and outreach efforts.
• Technical Support: Provide technical assistance to customers and respond to product-related inquiries.

Skills and Qualifications

Hard Skills

• Minimum of 1 year of experience in sales in a professional environment.
• Proficiency in CRM systems (e.g., HubSpot, Salesforce).
• Competence in data management and entry in CRM and related software.
• Knowledge of sales strategies and business processes.
• Proficiency with digital tools: Google Drive, Microsoft Office Suite.
• Ability to prepare quotes and commercial presentations.