We are looking for a Medical Records Request Specialist who is detail-oriented, organized, and motivated to support our legal team. In this role, you will play a vital part in ensuring that all medical documentation is accurately requested, collected, and communicated to attorneys, directly impacting the success of our legal and claims processes.

Key Responsibilities

• Verify that all healthcare providers are properly listed and documented in client files.
• Request medical records and billing statements from providers.
• Follow up consistently to ensure timely receipt of requested documents.
• Process invoices related to medical records and billing.
• Upload and organize all received records and bills into client files.
• Notify attorneys via email once documentation is complete and cases are ready for demand.

Skills & Qualifications

• Medical Records in Law firms (MUST)
• Prior experience in legal, healthcare, or administrative support roles.
• Conversational English level (B2+)
• Strong attention to detail and organizational skills.
• Ability to manage multiple requests and follow-ups efficiently.
• Excellent communication skills, especially for professional email correspondence.
• Comfortable working independently and meeting deadlines.