Jobs

IT Technical Support Engineer- Fixed Term Contract at NTT Ltd

  • Job Type Contract
  • Qualification BA/BSc/HND , Diploma
  • Experience 2 – 3 years
  • Location Nairobi
  • Job Field ICT / Computer&nbsp

IT Technical Support Engineer- Fixed Term Contract at NTT Ltd

IT Technical Support Engineer- Fixed Term Contract

Key Responsibilities

  • IT Infrastructure Support
  • Configure, manage, and troubleshoot Cisco Meraki (MX, MS, MR series) and Huawei enterprise solutions.
  • Maintain and optimize network performance, including TCP/IP, routing protocols, VLANs, VPNs, and network security.
  • Support and maintain CCTV systems, especially Huawei IP surveillance.
  • Utilize network monitoring tools, ticketing systems, and remote support platforms for proactive issue resolution.
  • Provide advanced troubleshooting and clear communication to resolve technical issues promptly.
  • Maintain documentation for network configurations and system changes.
  • Fit Out & Renovation Support
  • Execute structured cabling and network installations during new office fit outs.
  • Set up and commission IT infrastructure in new or refurbished spaces.
  • Coordinate with vendors and assist in project management for IT-related installations.

Qualifications & Skills

  • Degree/Higher Diploma / Diploma in Information Technology or Information Systems or Computer Sciences or Business Information Technology or Business Information Systems, Telecommunication engineering or related discipline.
  • 2–3 years of experience in IT infrastructure support or network administration
  • Strong hands-on experience with Cisco Meraki, routers, switches, and structured cabling.
  • Exposure to CCTV systems, UPS, and POS hardware.
  • Familiarity with network monitoring tools and remote troubleshooting
  • Basic knowledge of vendor coordination and project management principles.
  • Excellent problem-solving and communication skills.
  • Ability to travel between multiple client locations within Nairobi.
  • Professional demeanor and ability to interact with multinational clients in a premium workspace environment.

Method of Application

Interested and qualified? Go to NTT Ltd on careers.services.global.ntt to apply

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