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Careers at Tower Sacco

  • Contents
  • Open Jobs
    1. Relationship Officer – SACCO Assurance – 2 Posts
    2. Registry Assistant
    3. Systems Auditor
    4. Customer Relationship Officer
    5. Research & Product Development officer
  • Method of Application

Careers at Tower Sacco

Relationship Officer – SACCO Assurance – 2 Posts

  • Job Type Full Time
  • Qualification BA/BSc/HND , Diploma , KCSE
  • Experience 3 years
  • Location Nairobi
  • Job Field Insurance&nbsp

JOB DESCRIPTION

  • Responsible for acquisition of SACCO Assurance business within the assigned region/branch with the objective of selling SACCO Assurance products to both our customers and other suitable prospects through direct approach and referrals. This job therefore will assist in growing the overall SACCO’s profitability through Non-funded income generated from Insurance sales commission.

Duties

  • Grow the SACCO Assurance book by bringing in new business as per the set targets.
  • Collect market intelligence in regards to insurance products and relay the same to the relevant parties.
  • Develop good working relationships with various departments, working closely with branch teams to generate insurance business and leads through their customers.
  • Champion Insurance products and all relevant business processes and further carry out training at the branch level to sensitize branch staff on SACCO Assurance business.
  • Suggest new/emerging products/marketing channels for products/service distribution.
  • Ensure retention of all businesses within one’s portfolio.
  • In conjunction with the Relationship Officer SACCO Assurance, conduct market research through constant market feedback, and periodically review of insurance products.
  • Execution of day-to-day Insurance operations at branch/regional level which entails new business development and cross-selling of insurance products, claims administration and documentation.
  • Management of customer’s premiums when they fall due and follow-up on insurance policy renewals to ensure desired business retention ratios are achieved through timely reminders and engagements with respective customers.
  • Ensure all collaterals and assets that have the SACCO’s interest are properly and comprehensively insured and the SACCO’s interest properly noted.
  • Ensure compliance with all regulatory and internal procedures in relation to SACCO Assurance business.
  • Ensure compliance with the Data Protection laws, policies and procedures of the SACCO.
  • Compliance with Anti-Money Laundering (AML), Combating the Financing of Terrorism (CFT) laws and ensuring KYC is carried out to all clients.
  • Support assigned branches achieve SACCO Assurance targets and conduct regular performance reviews with the Branch Managers and Branch teams.
  • Prepare periodic reports.
  • Any other duty that may be assigned by the Relationship Officer–SACCO Assurance, Head of Operations or any other person in authority.

Background Requirements

  • Excellent communication and presentation skills.
  • Goal driven and result oriented.
  • Good negotiation skills.
  • Excellent customer care skills.
  • Ability to develop and implement regional sales strategies.
  • Attention to details.

Preferred Qualifications

Formal Qualifications

  • A Bachelor’s degree in related field, Higher Diploma / Diploma in Insurance.
  • Certificate of Proficiency (COP) in Insurance.
  • Certification in either of the following; ACII, AIIK or progress towards the same will be an added advantage.
  • KCSE C (Plain) with C (plain) in Mathematics and English.
  • At least 3 years relevant experience in the same or related position.

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Method of Application

JOB DESCRIPTION

The Systems Auditor is responsible for execution of internal audits covering all aspects of business process; assessing risks on information systems, business operations and evaluating internal controls to provide an independent appraisal of internal control environment across the Organization.

Duties

  • In charge of the Information System audit function of the Internal Audit Department.
  • Develop and implement the annual Information Systems audit plan in liaison with the Head of Internal Audit.
  • Ensure that the SACCO develops and maintains sound Information System policies and procedures that minimize risks without compromising efficiency.
  • Provide support to the Head of Internal Audit in coordinating the affairs of the Audit committee including providing information required for preparation of monthly and quarterly board reports.
  • Assess the risks inherent in the SACCO’s information systems and recommend measures to mitigate them.
  • Provide system special audits and investigations as and whenever required.
  • Evaluate the compliance with internal information system policies, procedures and operating instructions.
  • Perform audit follow up and tracking of open audit findings to ensure that audit findings are closed within the agreed timelines.
  • Evaluate business continuity and disaster recovery including back up procedures, business continuity and disaster recovery plans, tests, sites, and usability.
  • Evaluate and report on system infrastructure and life cycle management.
  • Review system development, acquisition and maintenance.
  • Recommend to the Head of Internal Audit revisions to audit procedures or improvements to enhance efficiencies.
  • Participate in the execution of multiple audit projects to achieve the scope, timing, and objectives of each assignment while ensuring applicable regulatory guidance is included in the scope for assigned audits where applicable.
  • Monitor the implementation & operation of defined controls and recommendations on an ongoing basis.
  • Any other duty that may be assigned by the Head of Internal Audit, the CEO or any authorized officer.

Background Requirements

  • Should have thorough knowledge of current auditing techniques and experience of the entire audit process.
  • Should possess advanced Audit Command Language skills and/or other audit skills.
  • Should have strong business and financial analytical skills.
  • Should have excellent interpersonal, communication and presentation skills.
  • Should have broad knowledge of information systems and operations in view of the internal audit objectives.
  • Should be able to work independently, meet deadlines and obtain results.

Preferred Qualifications

Formal Qualifications

  • Be a holder of a bachelor’s degree in Computer Science or IT related field.
  • Should possess professional certification in Information Technology Audit, Risk or Security such as: Certified Information Systems Auditor (CISA) and/or Certified Information Security Manager (CISM), or Certified Information Systems Security Professional (CISSP) or Certified in Risk and Information Systems Control (CRISC) and Certified Public Accountant (CPA).
  • Possession of other Cisco certifications such as CCNA and CCSP will be added advantage.
  • Excellent understanding of auditing concepts and practices with a minimum of three year’s experience in a management role in information Technology and operations or Information Technology and operation audit.
  • KCSE (C Plain) with C (plain) in English.

Person Specifications

  • Be of exemplary integrity.
  • Below 35 years of age.

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