Responsibilities
Key Responsibilities

• Oversee and coordinate all laboratory operations and ensure adherence to Standard Operating Procedures (SOPs) and quality control standards.
• Ensure timely, accurate, and reliable laboratory results for patient management and clinical decision-making.
• Supervise, mentor, and appraise laboratory staff while fostering a culture of continuous improvement and professionalism.
• Ensure compliance with all regulatory and accreditation requirements, including biosafety and biosecurity standards.
• Develop and implement internal quality assurance programs and participate in external quality assessments.
• Manage laboratory inventory, including reagents, consumables, and equipment maintenance schedules.
• Collaborate with clinical teams to support diagnostic and therapeutic services effectively.
• Generate and analyze laboratory performance reports, monitor key indicators, and recommend improvement strategies.
• Uphold patient confidentiality and maintain accurate laboratory records and documentation.
• Maintain and continuously improve the Laboratory plant and equipment management and ensure full functionality for optimal capacity and efficiency.
• Coordinate all facility Laboratory activities including cross facility and cross departmental linkages and communications.
• Provide leadership in all ISO implementation activities within the facility Laboratory and coordinate with other hospital facilities and departments for smooth operations.
• Maintain duty rosters and ensure full coverage of the Laboratory department at all times
• Superintendency of the facility Laboratory with the Kenya Medical Laboratory Technicians and Technologists Board (KMLTTB).

Education

• Bachelor’s degree in Medical Laboratory Sciences or equivalent qualification from a recognized institution.
• Valid registration and practicing license from the Kenya Medical Laboratory Technicians and Technologists Board (KMLTTB).

Qualifications

Qualifications, Skills, and Experience

• Minimum of 5 years of progressive experience, with at least 2 years in a Laboratory supervisory or managerial roles.
• Demonstrated competence in Laboratory Information Systems (LIS) and modern diagnostic equipment.
• Strong leadership, analytical, and organizational skills with keen attention to detail.
• Excellent communication and interpersonal skills with the ability to work collaboratively across departments and facilities.
• Knowledge of relevant healthcare regulations, laboratory standards, and quality management systems.
• Prior experience and participation in Laboratory accreditation will be an added advantage.

Key Competencies

• Leadership and team management
• Analytical and problem-solving skills
• Quality control and assurance focus
• Strong decision-making and integrity
• Excellent communication and reporting skills
• Time management and multitasking abilities.