Job Purpose:

Undertake pension administration activities to support the achievement of the business unit plan

Key responsibilities:

• Assist with contribution reconciliation project.
• Receipting of pension contributions.
• Posting member contributions for pension SME schemes.
• Processing refunds for all unexpected but remittances.
• Suspense management for pension SME schemes.
• Constantly liaising with suspense resolution owners to ensure that set timelines are achieved in relation to update of member contributions.
• Maintaining records of contributing members and ensuring accuracy of their policy status (i.e. Active, deferred, Dormant, Withdrawn etc.
• Resolve CRM requests.
• Perform any other duties as may be assigned from time to time.

Knowledge, experience and qualifications required:

• Bachelor’s degree in business-related field.
• Well versed with Excel reporting and data analytics.
• Knowledge in python and power BI will be an added advantage.