Jobs

Implementation Support Officer at Janta Kenya

  • Job Type Full Time
  • Qualification BA/BSc/HND , Diploma
  • Experience 2 years
  • Location Nairobi
  • Job Field ICT / Computer&nbsp

Implementation Support Officer at Janta Kenya

Implementation Support Officer

Key Responsibilities:

  • Assist in the setup, configuration, and activation of tracking devices and related software.
  • Conduct client onboarding sessions and product demonstrations.
  • Train clients on how to use the tracking platform and related tools.
  • Coordinate with the technical team to ensure successful deployment of systems.
  • Test and verify functionality of systems before handover to clients.
  • Maintain accurate documentation of implementation processes and timelines.
  • Provide post-implementation support to ensure smooth adoption.

Qualifications & Experience:

  • Diploma or Bachelor’s degree in IT, Computer Science, Engineering, or related field.
  • Minimum 2 years’ experience in software/system implementation or IT support.
  • Excellent technical troubleshooting and client-facing communication skills.
  • Ability to interpret system logs and basic configuration settings.
  • Strong organizational and time management abilities.

Method of Application

Interested and qualified candidates are invited to submit their applications including:

  • A cover letter specifying the position applied for,
  • A detailed CV.
  • Expected salary, and
  • Notice period or availability date.

Send applications via email to: Vacancies@jantakenya.com with the subject line clearly stating the Position Title. Application Deadline: 23rd Oct 2025

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