Key Responsibilities

Data Platform Management:

• Manage and maintain Trócaire’s Microsoft Fabric and Power BI platform
• Support the continued rollout and optimisation of our data visualisation platform
• Build, develop and maintain data models, reporting systems, data-automation systems, dashboards and performance metrics to support key business decisions
• Identify, design, and implement automated processes to generate key organisational reports and dashboards
• Monitor and maintain data platform performance, ensuring optimal functionality and user experience

Data Governance:

• Support the development and maintenance of data governance frameworks across the organisation
• Create policies and procedures for data quality standards, data management practices, and data usage guidelines
• Support compliance activities by creating documentation and procedures related to data management practices
• Develop and maintain data dictionaries, data catalogues, and documentation standards

Training and Support: 

• Mentor, support, and train other team members and the wider organisation on best practice in relation to data management, data warehousing, reporting, and data governance
• Provide support and training on our reporting and visualisation platforms, particularly Microsoft Fabric and Power BI
• Develop training materials and documentation for end-users
• Create and maintain a centralised knowledge base for data-related queries and solutions

Stakeholder Management: 

• Manage relationships with key external suppliers, partners and peer organisations in relation to our data platforms
• Use best-in-class approaches for data management principles and methodologies
• Liaise with 3rd party suppliers to resolve data platform issues
• Contributing to and/or taking the lead on specific data projects as agreed upon by the Head of Enterprise Systems

Documentation and Continuous Improvement:

• Produce and update relevant documentation and procedures
• Maintain accurate logs of all data platform activities and resolutions
• Collect and analyse feedback from users to assess the effectiveness of data services
• Use insights gained to continuously improve user experience and data platform performance
• Stay informed about emerging data technologies and trends relevant to nonprofit sector

Other Duties:

To take on other duties that may be assigned by the Head of Enterprise Systems

Requirements

Essential Requirements

Education:

• IT/Data Analytics qualification or equivalent hands-on experience

Experience:

• Minimum of 3 years’ experience in data visualisation tools, particularly Microsoft Power BI, Tableau, or similar platforms
• Experience with Microsoft Fabric or similar modern data platform solutions
• Strong experience in data management, data warehousing, and business intelligence