Key Responsibilities

• Analyze requirements, specifications, and technical design documents to ensure clarity, feasibility, and test-ability.
• Develop detailed, product-specific test plans and test cases, ensuring coverage of all functional and non-functional requirements.
• Update test plans regularly to align with evolving product features and industry best practices.
• Prioritize and execute testing activities, ensuring efficiency and alignment with sprint timelines.
• Design, develop, and implement automated test scripts for critical functionalities using industry-standard tools.
• Identify, document, and track bugs and issues using appropriate tools, ensuring timely resolution.
• Collaborate with engineering teams to reproduce issues, validate fixes, and prevent recurrences.
• Conduct comprehensive regression tests after code changes to ensure system stability and functionality.
• Verify the impact of updates across all integrated systems and modules.
• Prepare and present testing metrics, summaries, and recommendations to Senior Management on a weekly and monthly basis.
• Plan and execute joint testing sessions with customers prior to major updates or upgrades to ensure seamless deployment.
• Create, update, and maintain user-facing documentation, including user guides, release notes, and system manuals.
• Stay current with the latest trends, tools, and practices in software quality assurance, with a focus on fintech and regulatory compliance.
• Attend quarterly or semi-annual training or learning sessions to enhance skills.
• Work closely with cross-functional teams, including developers, project managers, designers, and fellow QA engineers ensuring alignment and quality across the development lifecycle.
• Collaborate with Security & Compliance Analysts to ensure systems meet compliance requirements.
• Actively support employee onboarding by leading training sessions on relevant topics and providing departmental introductions to new hires.
• Provide guidance and mentorship to junior QA staff

Performance KPIs

• Timely closure of tested tickets in accordance with sprints.
• Number of automated tests successfully implemented.
• Updated or newly documented systems and processes.
• Zero unresolved issues reaching production, except where documented exemptions are approved.

Requirements

Required Knowledge, Skills, and Experience

• Degree in Computer Science or related field from an accredited institution.
• 5+ years of experience in QA roles, ideally in fintech or financial services.
• Professional qualification in International Software Testing & Quality Assurance required
• Experience with automated testing tools like Selenium, Appium, Postman, or Cypress.
• Strong knowledge of RESTful APIs and tools like Postman, SoapUI, or Swagger for API testing.
• Familiarity with tools like JMeter to assess system performance under various conditions.