Entry Requirements:

An officer at this level shall report to Senior Manager, Corporate Services 

Duties and responsibilities

• Advising the management on policies, strategies, procedures and emerging trends relating to ICT and software use;
• Initiating the formulation and implementation of ICT policies, procedures and systems;
• Planning, designing and implementing aligned ICT strategies for effective management of services at all levels;
• Submission of timely quarterly reports on Service’ information communication technology
• Planning, monitoring and evaluation of programmes/activities within ICT;
• Reviewing and upgrading of ICT systems;
• Developing and initiating linkages with relevant institutions on ICT related issues;
• Safeguarding the integrity of data and information generated from the systems;
• Mounting efficient, effective and secure integrated network systems for revenue collection, telecommunication and management support services etc;
• Overseeing procurement and maintenance of ICT equipments;
• Drawing of ICT master plan as part of the strategic plan;
• Initiating formulation of a long-term strategy procurement of ICT services and equipments;
• Ensuring adherence to established ICT standards;
• Ensuring ICT Risk management and Business continuity is in place;
• Enforcing implementation of ICT policies and procedures;
• ICT Planning, Budgeting and Reporting; and
• Management of outsourced ICT services and service providers.
• Promote resource mobilization for the department
• Promote public values and principles
• Mentoring and coaching

Additional Information:

​​​​​​​Person Specifications

• Bachelor’s Degree in any of the following: Information Technology, Computer Science, Business IT, Software Engineering, Computer Engineering or their equivalent from a recognized Institution
• Master’s Degree in any of the following disciplines: – Information Technology, Computer Science, Business IT, Software Engineering, ICT Project Management, Computer Engineering or any other relevant and equivalent qualification from a recognized Institution
• Served in relevant position for at least ten (10) years with at least six (6) years’ experience in a management role
• At least one of the following trainings Oracle developers (Forms and reports), Oracle database administration (DBA) certification, Unix/Linux training/certifications or any other trainings on implemented ERP
• PRINCE2, PMP or equivalent Project Management Certification
• At least one IT management certification CompTIA Project+, CAPM, CGEIT, CSM, CISSP, COBIT or other equivalent qualifications
• At least one (1) information Security certification CISM, CEH, CompTIA Security+, CISSP, GSECor other equivalent qualifications
• At least any two (2) certifications from relevant professional bodies in either CCNP, CDCP, CCNA Cloud, CCNA Industrial/IoT, CCNA, MCSE, MCSA, MCSD, N+, A+ OCA, CISSP, Linux+, Network+, Microsoft Certified IT Professional (MCITP), CISA, CISM, CGEIT or other equivalent qualifications from a recognized institution
• Member of the Computer Society of Kenya or an equivalent ICT professional body;
• Successfully completed a Strategic Leadership and Development Program Course or its equivalent from a recognized institution.
• Proficiency in Computer applications

Skills & Attributes

• Ability to get on well with diverse workforce.
• Honesty and Integrity.
• Positive working attitude and ability to give and take instructions.
• Ability to work with minimum supervision.
• Creativity and innovation.
• Interpersonal relations including being a team player.
• Innovative & proactive
• Communication skills