Job Summary

The role holder will be responsible for the management and growth of relationship between Heritage and its brokers in order to drive sales through the channel.

Key Responsibilities

• Identify broker business opportunities, negotiate and close business deals within the company quality business guidelines to increase the market share.
• Participate in the implementation of sales strategy for broker business channel
• Provide accurate and competitive quotations for all the products lines and ensure they are delivered promptly to brokers and prospective clients.
• Conduct continuous product training for brokers in order to ensure product knowledge and professionalism is upheld and clients are advised appropriately to avoid misrepresentation
• Build up detailed knowledge about the company’s products and keep abreast of market conditions and developments.
• Conduct broker and clients meetings and run detailed illustrations to introduce them to new and existing general insurance products.
• Proactively build long standing relationships with brokers in defined territories and national market
• Monitor brokers’ preferences to determine focus of sales efforts Prepare timely, accurate and informative reports on the performance of broker business channel to management for decision making
• Conduct market research and intelligence for improved service delivery to clients
• Manage quality of broker business, productivity and overall sales performance
• Drive achievement of the annual, quarterly and monthly production budget and recruitment targets.
• Ensure the company works only with properly licensed brokers with ethical practices
• Exploit synergy with other Group companies to grow business
• Ensure credit control policy is adhered to in respect to business onboarded
• Continuously liaise with ICT to ensure that the S&D module in PAS works in a robust and efficient way for delivery of the department’s objectives
• Help manage existing clients and ensure they stay satisfied and positive by offering solutions and services that meet or predict the clients’ future needs to ensure business retention
• Implement the Treat Customers Fairly (TCF) guidelines in Sales and Distribution
• Embrace governance requirements with respect to KYC/AML/Data protection requirements per governing Acts.

Qualifications

• Bachelor’s degree in Insurance, Marketing or other business-related discipline
• Progress towards Diploma in Insurance (ACII or AIIK)

Experience

• 6-8 years’ experience in sales and marketing of general insurance products

Competencies

• Sales and marketing skills
• Managing and executing strategy
• In depth understanding of insurance operations and concepts
• Knowledge of insurance regulatory requirements
• Knowledge of underwriting processes, procedures and concepts
• Insurance product knowledge
• Stakeholder management skills
• Formulating strategies and concepts
• Entrepreneurial and commercial thinking
• Planning and organizing
• Relating and networking
• Working with people
• Adapting and responding to change
• Deciding and initiating action
• Persuading and influencing
• Presenting and communicating information