The ideal candidate will be a proactive leader who thrives in a fast-paced healthcare environment, demonstrates exceptional problem-solving skills, and ensures that payroll operations align with the company’s mission to support caregivers and staff who deliver critical homecare services.

DUTIES AND RESPONSIBILITIES:

Payroll Operations

• Manage and process payroll for all homecare staff (field caregivers, nurses, administrative staff) across multiple states and pay cycles (weekly, bi-weekly, and monthly).
• Validate timesheets, schedules, and electronic visit verification (EVV) records to ensure accurate compensation.
• Maintain compliance with the Employment Act of Kenya, wage and hour regulations, overtime rules, and healthcare-specific pay requirements.
• Accurately process shift differentials, on-call pay, hazard pay, and union agreements (if applicable).
• Monitor garnishments, benefits deductions, direct deposits, and tax withholdings.

Compliance & Audit

• Ensure payroll processes comply with national and county regulations, including the Social Health Insurance Fund requirements where applicable.
• Prepare and file all payroll-related tax reports and ensure accuracy in following local tax laws and filing statutory deductions.
• Lead internal and external payroll audits, ensuring timely resolution of discrepancies and compliance with audit standards.
• Keep current with legislation affecting payroll, including KRA guidelines, Ministry of Labor updates, and healthcare wage compliance (e.g., minimum wage mandates, live-in caregiver pay rules).

Collaboration & Leadership

• Partner with HR on employee life-cycle changes (new hires, transfers, promotions, terminations, and leave of absence management).
• Serve as the main point of contact for employee payroll inquiries, resolving issues promptly while maintaining a high level of customer service.

Process Improvement & Systems Management​​​​​​​

• Oversee payroll systems and HRIS platforms; recommend and implement system upgrades, integrations, and automation tools.
• Develop and refine standard operating procedures (SOPs) to ensure consistency, scalability, and efficiency.
• Identify opportunities for streamlining payroll processes, reducing errors, and enhancing employee experience.
• Produce regular and ad hoc reports on payroll trends, compliance, and workforce costs for leadership decision-making.

EDUCATIONAL QUALIFICATIONS & SKILLS:​​​​​​​

• Bachelor’s degree in accounting, finance, human resource, business administration, or a related field required.
• Must have a CPA (K), ACCA or an equivalent professional accounting certification.
• 5+ years of progressive payroll management experience, with at least 2 years in healthcare, homecare, or another service-oriented industry.
• Strong knowledge of multi-state payroll processing, healthcare labor laws, wage/hour compliance, and union contract administration.
• Experience with Social Health Insurance Fund-related payroll compliance and EVV systems strongly preferred.
• Proficiency with payroll and HRIS systems (e.g., ADP, Paycom, Paychex, or equivalent), along with advanced Excel skills (pivot tables, VLOOKUP, data validation).
• Demonstrated leadership skills, with proven ability to manage and develop payroll staff.
• Exceptional analytical skills, attention to detail, and ability to work under tight deadlines.
• Strong interpersonal and communication skills, with the ability to work cross-functionally and provide excellent service to employees and leadership.
• High ethical standards with commitment to confidentiality, compliance, and integrity in all payroll matters.