What you will do:

•  Account Management: Build and maintain strong, long-term relationships with assigned dealers and strategic partners.
•  Performance Monitoring: Track and analyze partner performance metrics, identify gaps, and lead improvement initiatives.
•  Problem Resolution: Act as the primary point of contact for partner issues, ensuring swift resolution and continuous satisfaction.
•  Market Intelligence: Gather market insights and feedback from partners to inform product, pricing, and go-to-market strategies.
•  Cross-functional Collaboration: Work closely with marketing, credit, operations, and product teams to ensure seamless partner experience and execution.
•  Reporting: Prepare regular reports on account performance

What you will need:

• Bachelor’s degree in Business, Sales, Marketing, or a related field.
• Minimum 3 years of experience in account management, B2B sales, or partner management, preferably in fintech, telecom, or consumer electronics.
• Experience in smartphone financing, digital lending, or BNPL business models
• Strong understanding of dealer/distributor ecosystems in Kenya
• Proven track record of achieving sales targets and managing strategic accounts.
• Excellent communication, negotiation, and relationship-building skills.