- Contents
- Open Jobs
- Business Development Officer
- Registry/ EDMS Clerk
- Assistant Underwriter -Kitengela
- Assistant Underwriter -Eldoret
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Method of Application
Latest Recruitment at APA Life Assurance Company Ltd
Business Development Officer
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 4 years
- Location Nairobi
- Job Field Sales / Marketing / Retail / Business Development 
KEY PRIMARY RESPONSIBILITIES
- Sourcing and procuring of business in line with the set targets/budgets;
- Addressing client/customer enquiries and feedback within the timelines stipulated in service charter and/or SLAs signed with respective clients;
- Reviewing performance of risks through loss ratio reports for both new and existing business;
- Supporting in premium collection;
- Preparing weekly and monthly reports giving details of individual performance on business acquired/lost and feedback on market practices from customers;
- Preparing quotations, policy documents, issue certificates and cover notes;
- Sending renewal notices to clients and advise on changes in policy if any;
- Participating in company CSR and brand building activities in liaison with other departments.
ACADEMIC QUALIFICATIONS
- Bachelor’s degree in relevant field
JOB SKILLS AND REQUIREMENTS
- Team Player
- Negotiation Skills
- Interpersonal and Communication skills
PROFESSIONAL QUALIFICATIONS
- ACII/AIIK
EXPERIENCE
- At least 4-year relevant experience.
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Method of Application
KEY PRIMARY RESPONSIBILITIES
- Analysing the risk presented through proposal forms and accepting business in line with the set criteria
- Vetting, capturing and processing data on proposal, agent and claim forms in the system within the stipulated TATs;
- Analysing the risk presented through proposal forms and accepting business in line with the set criteria and limits;
- Addressing enquiries and feedback from clients and intermediaries within the timelines stipulated in the service charter and/or SLAs signed with respective clients and intermediaries
- Follow up on cases not issued to ensure maintenance of a high conversion rate
- Receiving, scanning and sending of documents to Head Office e.g. proposal forms, claim forms, cheques, deposit slips etc.;
- Receipting and banking of cheques received at the branches;
- Processing and coding new financial advisors in the system;
- Facilitating the delivery of policy documents, discharge vouchers and receipts to the clients within set TATs
- Providing administrative support to the life team
- Preparing quotations in response to customers and agents request for proposals;
- Procuring and distributing stationary (marketing materials) to the life team;
- Registering and forwarding claims together with necessary documentation and following up on settlement;
- Assist in the planning and logistics of branch trainings, meetings with independent agents, brokers and client visits;
- Assist in identifying and communicating on opportunities and threats in the branches;
- Accounting for branch petty cash management and finance administrative issues in liaison with the Branch Manager;
- Calling of clients to ensure quality checks, business conservation and increased persistency
- Assist in lead generation for new business
- Supporting digitization of manual processes, system optimisation and implementation
- Any other duties as assigned by the company from time to time
ACADEMIC QUALIFICATIONS
- Bachelor’s degree in a Business related field/Insurance/Marketing or an equivalent
JOB SKILLS AND REQUIREMENTS
- A strong team player with leadership skills
- Interpersonal and Communication skills
- Strong in reviews, analysis and reporting
- Customer focused with strong attention to detail
- Demonstrated ability to take initiatives and be resourceful
- Strong administrative and organisational skills
- Demonstrated time management skills and ability to manage multiple priorities within set TATs
- Tech savvy and endeavour to find new and exciting ways to use technology to improve customer
PROFESSIONAL QUALIFICATIONS
- Progress in relevant professional qualification ACII/LIMRA/LOMA/CLU
EXPERIENCE
- At least 2 years’ relevant experience
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