The Field Manager (FM) will lead the field-based operations of GiveDirectly’s program in Migori County. The FM will manage all aspects of field implementation, including enrollment, stakeholder engagement, quality assurance, and risk mitigation, ensuring the project achieves its objectives. They will track field team performance, build a culture of mentorship and professional development, and identify opportunities for continuous improvement. The FM will serve as the key “eyes and ears” on the ground for the Program Manager, regularly synthesizing field insights to inform strategy and problem-solving. The role is externally facing, requiring regular engagement with local government officials, partner organizations, donors, and GiveDirectly’s global team. It will reward exceptional people management, strong judgment in addressing operational challenges, and a deep commitment to delivering impactful and scalable service.

Responsibilities:

Campaign Management

• Manage all aspects of field implementation, including recipient enrollment, community engagement, and service delivery.
• Develop and manage detailed workplans; set and deliver on clear, measurable targets such as the number of households enrolled, support provided, and overall program efficiency.
• Drive continuous improvement of field operations and the overall recipient experience, using field feedback and data to refine processes.
• Over time, reduce dependence on senior management and create more leverage for the Country Director through capacity-building and delegation.

Vision & Critical Thinking:

• Contribute actively to the overall vision and strategic direction of the country office by engaging regularly with the Country Director in solving operational challenges.
• Develop, test, and refine protocols tailored to maternal and infant health priorities.
• Anticipate operational or programmatic risks and develop robust mitigation plans to address potential issues such as delays or coordination challenges.

People Management:

• Lead a performance-oriented culture with clear feedback, coaching, and mentorship.
• Hire, train, and manage field staff, with a focus on sensitivity to working with female recipients.
• Conduct performance reviews and build leadership capacity within the field team.
• Identify and support high-potential staff for rapid growth.

Stakeholder Management:

Work closely with the Program Manager and Government & External Relations Manager to:

• Build and maintain strong relationships with the project implementing partners.
• Represent GiveDirectly in subcounty stakeholder meetings, especially those involving maternal and child health programming.
• Ensure community engagement and buy-in through consistent communication, transparency, and inclusion of local leaders.
• Proactively identify and mitigate stakeholder-related risks to project delivery or community acceptance.
• Support the drafting and delivery of required reports, updates, and feedback loops to government and implementing partners with guidance from Project leads and the Government & External Relations Manager.

Data and Analysis:

• Use data tools to track project performance and guide operational decisions.
• Support the creation of data collection tools specific to maternal/infant health needs.
• Work with GD’s data team to troubleshoot and ensure timely, accurate reporting.

Monitoring, Evaluation, Accountability, and Learning (MEAL)

• Oversee high-quality field data collection on key maternal and baby health indicators to track progress against program goals.
• Ensure data accuracy, completeness, and timely submission through close supervision and spot-checking of field processes.
• Generate reports that highlight key outcomes and recommend improvements.
• Build team capacity in MEAL practices with a focus on learning and adaptation.

Quality Management:

• Develop and implement quality management tools and protocols specific to the mothers and babies project.
• Conduct rigorous quality assessment through desktop analysis and field monitoring to ensure compliance with set standards and program metrics
• Develop regular and comprehensive quality reports and engage with the Program Manager in drawing appropriate, actionable steps
• Provide coaching to staff on quality expectations and best practices in maternal health outreach.
• Engage with other project leads to seek opportunities for continuous process improvement to enhance project quality and efficiency.

Safeguarding and Safe Programming

With support from the Safeguarding Manager, serve as the safeguarding focal point for the Mothers and Babies Project in Migori County.

• Ensure all field activities are designed and delivered in a way that upholds recipient safety and protects vulnerable groups..
• Promote a culture of safety, dignity, and respect by ensuring that all field staff understand and adhere to GiveDirectly’s safeguarding policies and Code of Conduct.
• Support the Safeguarding manager in training, mentorship, and support to field teams to uphold the highest standards of safe programming.

Communication

• Meet the GD “bar” for online communication responsiveness via Slack, email, and phone
• Support consistent internal and external information flows, ensuring alignment between field operations and broader program strategy.
• Present complex information across verbal, written, and data formats in a way that is accessible and actionable for diverse audiences.

Support for Auxiliary Projects

• Support the Program Manager & Government & External Relations Manager in hosting donors, journalists, researchers and any other relevant stakeholders in the field.
• Assist with rolling out new tools or protocols, including community targeting approaches or health messaging apps.
• With the support of the content AFM, oversee the collection of project stories

Required Qualifications

• Degree, preferably in Public Health, Community Health and Development, Project Management, or a related field..
• 3 – 5 years of field team management experience, ideally in maternal and child health, sexual reproductive health and rights, or gender-focused programming.
• Strong leadership skills with demonstrated ability to develop and motivate teams.
• Experience working with government health structures and/or community health systems.
• Strong analytical and problem-solving skills; proficiency in tools like Excel, Commcare, etc is required.
• Clear, effective communication and reporting skills.
• Ability to work independently in rural and resource-constrained environments.
• Demonstrated success in a high-performance culture with measurable impact.