Job Summary

• AKU- Department of Medicine is seeking a Fulltime Faculty, Gastroenterology. The incumbent will undertake clinical and educational functions under the supervision of the department Chair or delegated individual within the department. He/she will be responsible for admitting, consulting and undertaking diagnosis and treatment of patients admitted under the gastroenterology service in addition to seeing patients in the gastroenterology clinic and supervising residents assigned to the clinic rotation. They will also see patients in a defined outreach clinic within Nairobi. The faculty will be allowed to order tests and radiology and will consult with sub-specialists when necessary to ensure top-notch patient care.

Responsibilities

The incumbent will:

• Establish integrated efforts among consultants to ensure the best treatment plan
• Provide counseling/education to patients and their families on wellness, prevention and early detection
• Participate in the development of education programmes and implement mechanisms for teaching
• Lead, plan and organize the formation of an efficient and efficient gastroenterology service
• Develop policies, procedures, rules and regulations of the programme
• Execute short and long-term strategic plans for the department
• Promote and undertake research activities to strengthen the programme and AKUH Nairobi
• Organize and implement a quality assurance programme for the programme

Requirements

• Should have completed a Masters in Medicine or its equivalent
• Registration by the Medical Practitioners and Dentists Board
• Should have completed a fellowship in gastroenterology
• Should have teaching and research experience with a minimum of 2 years’ clinical experience
• Should be a competent specialist recognized by the Kenya Medical Practitioners and Dentists Board
• Should be innovative with good managerial skills
• Should have excellent interpersonal and communication skills with demonstrated ability to lead a multi-disciplinary team

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Job Purpose:

To monitor the divisions’ data base i.e.: entitlements, administration rules & regulations and exclusions have been mapped correctly in the system and to make recommendation regarding corporate administration.

Key responsibilities:

• Corporate Administrative guidelines:  Opening /closing of accounts as advised by relevant authority
• Coordinate renewal of corporate agreements and fulfillment of terms of the agreement e.g. entitlement, discounts, co-pay, and any other administration rules agreed upon by the client;
• Organize and hold meetings with corporate clients to discuss the status of their respective accounts administration guidelines;
• Review of Corporate contract expiry, mapped entitlements, exclusions and administration rules & regulations.
• Staffing and Training:  Supervise and appraise staff in the section; Schedule and approve staff leave; Participate in the recruitment and selection of personnel for the section; Identify areas of personal and professional growth in order to stimulate personal and organizational growth.
• Monitoring of invoices returns and taking appropriate action by 3rd of the following month; analyze the reasons for returns and map in system to avoid future returns; Preparing Rejection analysis and monthly reports on the same.
• Account reconciliations:  Participate in preparation of service audits to enable the department to achieve its quality objective; analyzing account reconciliations on all medical issues; Interpreting medical issues into financial Parameters during reconciliation; participating in reconciliation discussions and reconciliation signoffs.
• Reporting:  Prepare daily, weekly and monthly account mapping reports; weekly rejection reports and monthly account analysis.
• Maintenance of timely and accurate departmental reports e.g. accounts opened/closed, rejection rate

Qualifications and skills required:

• Degree/ Diploma in Nursing or equivalent Clinical field
• Kenya Certificate of Secondary Education (KCSE) with mean grade C or its equivalent
• Proficient in MS Office Suite
• Formal training in customer care or equivalent demonstrated experience
• A minimum 3 years’ experience in a busy Accounting / Credit / Claims Management department.
• Excellent interpersonal and communication skills, people-handling/customer service and supervisory skills.
• Ability to build relationships among team members as well as work as a member of the team
• Ability to work long hours with minimal supervision, has initiative and is proactive
• Professional grooming and self-presentation
• Ability to work under pressure and meet stringent deadlines
• Physically fit and able to sit for long hours.
• Accuracy & efficiency in handling demanding workload
• Knowledgeable and can perform routine/non routine assignments.

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