About The Job

• Our client is a multinational company that provides advanced technological solutions to companies across the globe.
• Reports to: Senior Program Operations Manager

Scope:

• The Program Operations Manager will be responsible for supporting the day-to-day operations of the organization, collaborate and interface regularly with clients and local partner(s), and maintain client satisfaction by ensuring that contractual obligations are met.

Key Responsibilities:

• Manage the day-to-day relationships with the client and local partner(s) by building and maintaining a good working relationship through regular communication with key stakeholders.
• Travel within the regions, and occasional international travel to meet the objectives of the business.
• Deliver company maintenance programs to ensure reliability and availability objectives are met.
• Train local partner and client personnel as required.
• Manage inventory levels of spares for instrumentation and equipment.
• Order spares as is required to ensure minimum levels of spares are held in country.
• Ensure regular audits are conducted to collect and report key data for internal and external reports.
• Organize, manage, and control the organization’s Standard Operating Procedures (SOP’s) required for implementation and ongoing operations.
• Monitor and analyze marking and testing results on a daily basis.
• Interface with the Project Management Office and other internal departments as required to facilitate effective communication.
• Proactively monitor the performance of the deployed solution and take corrective action if necessary.
• Communicate project progress, timelines, status, schedules, risks, issues, and resolutions.
• Ensure compliance with corporate principles, values, and policies.
• Comply with health and safety policies and quality system.

Requirements:

• A Bachelor’s degree in Business Administration, Chemistry, Engineering, or any related field of study.
• A minimum of 5 years’ experience in a similar role or its equivalent.
• Experience in the organization, drafting, implementation and enforcement of Standard Operating Procedures (SOP’s)
• Experience working directly in fuel distribution, including operations, logistics or auditing.
• Knowledge of procedures, standards, and applications of validation and safety procedures (e.g., COSHH).
• Experience with other downstream Oil & Gas activities including terminal administration or additive operations.
• Project management and service delivery expertise
• Ability to manage Customer and partner relationships.
• Effective interpersonal skills
• Excellent problem-solving and report writing skills.
• Excellent communication and time management skills.
• Strong organizational and communication skills.
• Open to travel and offer support where required.
• Working knowledge in MS Office Suite.

Competencies:

• Strategic Thinker
• AnalyticalÂ
• Confident Communicator.