Sr. Technical Program Manager at iHerb

Some roles demand clear thinking, steady leadership and the ability to guide teams through complex work. This position offers all of that. A third party is sharing this role for candidates who enjoy managing technical programs, supporting global teams and keeping major projects on track. The Sr. Technical Program Manager helps lead SAP projects and ensures each workstream moves forward with clarity and purpose.

This role suits someone who enjoys solving problems, building trust and helping teams deliver strong results. You will partner with business leaders, IT leaders and global teams to move projects from planning to deployment.

Job Summary

Position: Sr. Technical Program Manager
Company: iHerb
Location: Remote, based in the United States
Employment: Full time
Salary Range: 162,190 to 221,169 USD yearly
Job Category: Technical program management

The Sr. Technical Program Manager works closely with the iHerb PMO and other functional teams. You will manage SAP workstreams, track risks, support schedules and help teams stay on scope and on budget. You will lead planning, testing and integration tasks. You will document decisions and make sure all technical changes are clear to stakeholders. You will help define project standards and support improvement of PMO practices.

About the Company

iHerb is an eCommerce leader in global health and wellness. The company ships thousands of products from trusted brands to customers in more than 180 countries. Its mission is to make wellness accessible to all. Teams at iHerb share values that focus on customers, support new ideas and encourage simple, effective solutions.

Key Responsibilities

SAP Project Management

You will support SAP workstreams by building detailed plans, tracking resource needs and staying in sync with technology teams. You will help manage testing, conversion and deployment tasks. You will explain how SAP design choices affect downstream work and ensure these details reach the right teams.

PMO Coordination

You will work with the PMO to manage scope, schedule, risk and budget. You will use PMO tools to monitor progress and share updates. You will take part in requirements sessions, design meetings and project reviews. You will document decisions, track risks and follow up on open items.

Cross-Team Leadership

You will build strong relationships with IT teams, business teams and external partners. You will guide conversations, remove barriers and help teams stay focused on outcomes. You will support global stakeholders and understand how international teams work together. You will mentor team members and encourage strong project habits.

Process Improvement

You will help improve PMO practices by suggesting changes backed by experience. You will support consistent documentation and encourage use of standard tools. You will help raise awareness of effective project management and guide others in using PMO processes.

Required Skills and Qualifications

Experience and Background

You need seven to ten years of program or project management experience. You should understand SAP systems and workflows. Experience as a developer or technical contributor is helpful. You must have hands-on experience leading large technical projects from start to finish. You should be able to manage risks, track budgets and coordinate multi-threaded work.

Technical Knowledge

You need strong understanding of SDLC and change control. You should know how enterprise systems are implemented and how to track related tasks. Experience with SAP or enterprise SaaS systems is strongly preferred.

Communication and Leadership

You must be able to explain complex ideas in simple terms. You should ask strong questions, challenge assumptions when needed and support teams with practical guidance. You should be comfortable leading without direct authority and influencing teams in high-pressure environments.

Preferred Skills

Project management certifications such as CAPM or PMP are helpful. Experience with SAP deployment methodology is a strong plus. Change management experience is also valuable, especially when working with large global teams.

Equal Opportunity Statement

iHerb provides equal access to jobs for all qualified applicants. The company promotes inclusion and prohibits discrimination based on protected characteristics. Candidates from all backgrounds are encouraged to apply.

Benefits

iHerb offers health benefits, paid leave, retirement options and resources to support financial and personal well-being. International team members may receive benefits based on local policies. A full list is available on the company’s benefits site.