Many companies look for skilled quality leaders, but only a few roles give you the space to shape real change. This Quality Manager position at Boyd Corporation stands out because it places you at the center of product quality, customer satisfaction, and continuous improvement. The company needs someone who can guide teams, solve problems with confidence, and keep quality systems strong.
You will support a site that builds thermal products used across many industries. The work calls for a sharp eye, strong judgement, and the drive to improve every part of the process.
Job summary
Position: Quality Manager
Company: Boyd Corporation
Location: Woburn, MA (Remote with on site needs)
Employment: Full time
Salary Range: Not stated
Job Category: Quality Management
Key duties
You will take full ownership of product quality and customer concerns. You will guide how the site prevents defects, handles non conformances and improves daily work.
Your tasks include
• Find the causes of scrap and rework, then remove them with clear actions.
• Work with shop floor teams to study failure modes and improve results.
• Set easy to follow quality rules for shop floor staff.
• Process non conformances from incoming checks or in process checks.
• Support failure analysis with the service team and share useful data.
• Build a simple plan to fix customer quality issues on time.
• Drive CAPA across teams so fixes stay in place.
• Join early prototype stages to confirm customer needs are met.
• Prepare and submit First Article reports for customers.
• Define inspection rules, frequency and sampling for internal work and sub tiers.
• Improve supplier performance so materials meet standards.
• Keep the QMS in line with ISO 9001:2015.
• Make sure customer responses, reports and data are sent on time.
• Manage source inspections and schedule them.
• Complete customer surveys and forms related to quality.
• Offer support for customers in different time zones.
• Travel up to 10 percent when needed, domestic or international.
• Promote Safety, Lean Kaizen and 5S across the site.
• Handle other tasks as part of the management team.
You will lead Quality Engineers, Supplier Quality Engineers, Quality Associates, Supervisors and Inspectors.
Required background
Boyd needs someone with strong technical training and solid experience in manufacturing.
What you need
• A BS degree in a technical field and at least eight years in a quality role.
• Prior work with sheet metal, fabrication, welding, brazing, refrigeration, assembly, electrical and test processes.
• Experience owning product quality and running a QMS.
Required skills
This role needs someone who stays calm under pressure and handles problems with clear action.
Skills that matter
• Strong customer focus and quick response to questions and needs.
• Drive to solve issues with speed and accuracy.
• Willingness to push through hard tasks until results improve.
• Initiative to act without waiting for prompts.
• Steady behavior in stressful moments.
Reporting structure
The Quality Manager reports to the Billerica Site General Manager. You will be part of the Operations and Management team and hold an important role in daily and long term planning.
About the company
Boyd Corporation supports many markets with thermal solutions and advanced materials. The company values safe work, quality results and simple systems that teams can follow. Their goal is to deliver products that meet customer needs without delay. The site works under a QMS aligned with ISO 9001:2015 and aims to stay ahead of new customer and industry standards.
Boyd is an equal opportunity employer that welcomes people from all backgrounds.
How to apply
Submit your updated CV and any needed details through the company’s application page.
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