Community Services Assistant at International Association of Industrial Accident Boards and Commissions

Strong community support takes steady work behind the scenes. This role helps make that possible by keeping daily tasks, events and member services running smoothly. A third party is sharing this opening for candidates who enjoy clear goals, detailed work and a supportive team environment. The position suits someone who stays organized, communicates well and feels comfortable balancing routine work with event needs.

The Community Services Assistant plays a key role in helping the Association serve its members. This includes managing database updates, supporting meetings, preparing event materials and handling financial tasks. The work is steady, varied and important for the success of the organization’s programs.

Job Summary

Position: Community Services Assistant
Company: International Association of Industrial Accident Boards and Commissions
Location: Remote, United States
Employment: Full time
Salary Range: 21.00 to 24.00 USD per hour
Job Category: Administrative support, community services, event coordination

About the Organization

The International Association of Industrial Accident Boards and Commissions, also known as the IAIABC, is a trade group that brings together agencies and private organizations working in workers’ compensation systems. The Association focuses on education, standards, best practices and community support. Their work helps organizations reduce harm and aid recovery after workplace injuries.

The Association has a small but dedicated team. Staff members work fully remote but stay connected through meetings and events. Travel may be required a few times a year to support staff activities and help maintain a strong team culture.

About the Role

The Community Services Assistant helps the team manage key tasks that support members and programs. The work week runs Monday through Thursday from eight to five, and Friday from eight to one. The role requires someone who is detail minded, calm under pressure and ready to help with both simple and complex tasks.

The position supports face to face events by gathering supplies, preparing presentations and managing invitations. During events, the assistant helps run the registration desk and keeps track of attendance. The role also supports committee activities by posting agendas, recording attendance and sending meeting reminders. Virtual meeting support is included as needed.

Database work is another important part of the role. The assistant helps maintain clean records, prepare reports and check that member information stays current. Financial support tasks may include coding bills, sending invoices, posting payments and preparing reconciliation reports. The role also helps with audit preparation and licensing steps.

Educational programs receive support as well. This may include video editing, creating events in the management system, submitting continuing education files and assigning digital credentials. The assistant keeps track of program participation numbers and updates records.

Communications tasks include preparing monthly metrics, handling mail merges, drafting basic social media updates and helping gather survey data. The role may also help update website information when needed.

Core Responsibilities

Support event planning, material orders, presentations, speaker agreements and registration desk work.
Maintain committee tasks such as agendas, minutes, attendance and virtual setup.
Keep the database current and prepare reports as needed.
Assist with office tasks including billing, invoicing, reconciliation and member inquiries.
Support educational program needs including video updates, event setup and credential tracking.
Help with communications by preparing metrics, mail merges and basic social content.
Conduct research for program reviews and help update website information.

Required Skills and Experience

At least one year of experience in administrative or coordination work.
Strong skill using Microsoft Office and comfort working with databases.
Ability to travel three to four times per year with notice.
Clear communication skills, both written and spoken.
Strong organization and time management.
Ability to work both alone and with others.
Attention to detail and a steady approach to problem solving.
Willingness to learn new tools and systems as needed.

Preferred Skills and Experience

Associate or bachelor degree in business, communications or related field.
Skill using QuickBooks, Canva or content management systems.
Experience with bookkeeping or financial reports.
Familiarity with event planning.
Knowledge of email marketing tools and survey platforms.
Comfort with video editing and digital credentialing systems.

Why This Role Matters

The Association depends on clear communication, steady planning and well organized support. This role helps make sure programs run smoothly, members receive quick responses and events stay on track. The assistant plays a quiet but essential part in building a strong community where members feel supported.

The work is varied enough to stay interesting but structured enough to offer routine. The team values kindness, trust and shared effort. The Association supports an inclusive culture where ideas are welcome and differences are respected.

Benefits

The role pays twenty one to twenty four dollars per hour. Benefits include health insurance, dental, vision, paid time off, retirement contributions and support for professional development. Staff also enjoy early closure on Fridays and paid time off between Christmas and New Year.